Updated May 10 2021
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1. What information is collected and how collected information is used
We may collect personally identifiable information, such as your name and e-mail address, when you answer our questionnaires, enter contests, fill out the registration page, purchase a product or service, send us feedback, post in our forums, chat rooms or message boards or otherwise provide such information. This information is used to fulfill your requests for products and services, for personalization services, and it allows us to contact you, such as when sending our news releases, e-newsletters, to tell you if you have won one of our contests, and other communications, to improve our services, and conduct research. Additional demographic information (like your age or profession) collected helps us to customize your experience and develop new features that are most relevant to our users. Online surveys and contests are also instances in which we may ask users for contact information (such as their e-mail address).
When you interact with DIG-IT! Games Services it allows us to learn more about you and enhance your experience with our products. We may collect and store statistics and other information about the online activities of our visitors on an aggregated basis. We use your IP address (which is the automatic number assigned to your computer when you surf the Web) to help diagnose problems with our servers, and otherwise administer the Site.
2. Policy for Children Under 13
Children’s privacy is of major concern to us.
We take great pride in our relationship with you. As such, we are dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. This policy for children under 13 has been shared to answer your questions regarding our privacy policies and principles with respect to children under the age of 13 (each a “child” and collectively, “children.”)
The Children’s Online Privacy Protection Act (“COPPA”) requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age; that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our web sites; and that we provide parents access to their child’s personal information to review and/or have the information deleted. Below we explain how we do this for children. Also, when we use the term “parent” below, we mean to include legal guardians.
What types of personal information do we collect about children?
In order for a child to use our Services, the parent or teacher must approve or register the child(ren)/students. By approval the parent or teacher must authorize any self-registration as part of the process. In certain cases, we also may collect a child’s e-mail address from a parent or teacher for the purpose of sending the child e-mail related to his/her registration and for customer support. Providing a child’s email is optional to support collection of results for learning management records. We may collect additional personal information from parents and teachers in order to allow the child to participate in certain features located on our Site. Educators may contact Dig-iT! Games to have an education account setup during licensing where we strictly limit any child related information.
How do we use and share the personally identifiable information we have collected about children?
Personal information regarding a child may be collected and used to enable a child’s registration for the Services, to personalize communications to a child regarding a specific game, learning tool or newsletter. Their personal information may also be used for assessment purposes in the game or learning tool and will not be shared with any third parties except for the group or school under which they registered. Some interactive activities may involve disclosure of a child’s personal information to third parties and our partners and operators. In addition, we may share a child’s personal information with third parties to the extent reasonably necessary to: protect the security of integrity of DIG-IT! Games Services; to take precautions against liability; to respond to judicial process; or to the extent permitted under provisions of law, to provide information to law enforcement agencies or for an investigation related to public safety.
Prior to disclosing any personal information regarding a child with any third party operators or service providers, we receive representations from them that their privacy policies are COPPA compliant. We periodically request re-verification of this. We never sell or use any child information collected for marketing or outreach efforts.
If you are a child who is signed up for DIG-IT! Games Services, you understand that your parent and/or teacher can view all information and activity within or associated with your account, including, without limitation, all personal information, any messages between you and your teacher and grades and assessment you receive on projects.
How do we notify and obtain consent from parents for the collection of information from their children?
We only collect personal information from a child where that child’s parent or teacher has agreed to the terms of Services via the End User License Agreement and (a) in the case of a parent, has provided consent for the child to use the Services and to provide personal information to us. To use and access our Services, the parent or teacher must first register the child. Children are not allowed to self-register or initiate the registration process or to access the Services prior to the parent’s approval of his/her account as part of the process and consent to DIG-IT! Games Services Terms and Conditions Agreement. Once the parent/teacher approves the registration process they will be able to use the Services including viewing content, playing games, using our learning tools and participating in the learning activities for which they have licensed access for.
How can parents access, change, or delete personally identifiable information about their children?
At any time a parent can refuse to permit us to collect further personal information from their child and can request that any personal information we have collected be deleted from our records. A parent can contact our support department to access, change, or delete the personal information we have collected from his or her child by sending an e-mail to email@example.com or through our support channel. We ask that you please include the child’s member name and the parent’s e-mail address in the requesting email so that we can better assist you with your inquiry or request.
3. Cookies and Other Tracking Methods
4. Public Forums
The site may, at some time, have chat rooms, forums, and/or message boards available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
In the event of a known data breach where student data is accessed or obtained by an unauthorized individual, DIG-IT! GAMES shall provide notification to registered emails related to the data breach within a reasonable amount of time of the identified incident, and not exceeding forty-eight (48) hours. Our team will then follow our Data Breach process.
Our Site requires you to opt-in to receive certain information from us. We also provide you with the opportunity to opt-out of receiving any future communications from us. If you want to remove your information from our database and not receive future communications or registration-required service(s), please send us an email by clicking here or send a message to firstname.lastname@example.org and type “unsubscribe” in the subject line.
7. Changing/Deleting your information
You may change or modify information previously provided to us. Click here to send an email to email@example.com, type “change my info” in the subject line and type the change in the text of the message. To remove your name from our database please send us an email by clicking here or send a message to firstname.lastname@example.org, and type “remove from database” in the subject line.
8. Contacting Us
If you have any questions, comments, suggestions or concerns regarding this statement, the practices of this site, your dealings with this Web site, or Dig-It! Games or any of our products, please contact us at:
Phone: 1-877-21DIGIT (1-877-213-4448)
Privacy Dig-It! Games, LLC
7801 Norfolk Ave, Suite 200
Bethesda, MD 20814